Lollipop care - Elite（按年计费）
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Lollipop care - Elite（按年计费）
Why do I need a Lollipop Care plan for my Lollipop baby camera?
We understand that baby’s every single moment is particularly precious. No parents would like to miss any baby's moments out. Lollipop Care helps you record every second of your baby’s winks and smiles. Lollipop Care makes your Lollipop baby camera even better with 24/7 video recording, as well as other additional features and services. Why not get aLollipop Care 30-day free trial?
How do I start my 30-day free trial of Lollipop Care? How do I activate my Lollipop Care plan?
We offer Lollipop Care with 30-day free trial for each Lollipop baby camera. It’s easy to get a 30-day free trial that you just simply login yourLollipop account , choose your Lollipop baby camera name and a subscription plan with your credit card. Keep in mind, once you activate a 30-day free trial of Lollipop Care for a new Lollipop baby camera, the free trial will not stop, pause or restart. You can cancel your subscription anytime before the end of your free trial, or Lollipop Care will automatically renew after the trial period expires.
How do I unsubscribe my Lollipop Care plan? Will I get any refund if the plan has not expired yet?
You can login yourLollipop account to choose a camera and unsubscribe its Lollipop Care plan.
We do not offer any refunds for fees related to Lollipop Care plans that are on a monthly subscription. These are billed in advance on a month-by-month basis. If you cancel your annual subscription, you’ll get a refund based on the percentage of unexpired Lollipop Care plan coverage, minus the value of any service already provided. You can turn off monthly or annually auto-renewal subscription of Lollipop Care anytime.
If I unsubscribe my Lollipop Care plan, will the data be removed directly from the cloud?
After you cancel Lollipop Care subscription, Lollipop will extend a period of days to save your data in the cloud. The extended period of days depends on the last Lollipop Care plan you chose before. For instance, if you cancel a Premier Lollipop Care plan includes 10 days of 24/7 video recording, you can still get Lollipop Care service until the subscription ends. After the subscription ends, the cloud will continuously keep your data for 10 days. After 10 days, your data will be erased from the cloud.
Can I use Lollipop baby camera without Lollipop Care?
Yes, you can! You can still use your Lollipop baby camera without Lollipop Care, and you can access 30-second event videos recorded in recent 7 days. If you would like to have 24/7 video recording and avoid missing any precious memories of your baby’s first steps, we strongly recommend getting aLollipop Care plan with 30-day free trialtoday.
What if I have more than one Lollipop baby camera? Can I use my Lollipop account to subscribe a Lollipop Care plan for all cameras?
Each Lollipop Care plan can only be paired with one Lollipop baby camera. If you have more than one Lollipop baby camera, and you are considering Lollipop Care, you need to subscribe Lollipop Care plans for each camera.
How do I get a Lollipop Care plan for my Lollipop baby camera?
You just need to login yourLollipop account to choose and subscribe your Lollipop Care plan.